About HomeHop

We specialize in vacation rentals throughout Northeast Ohio, covering diverse destinations from bustling Cleveland to charming Akron, scenic Port Clinton to tranquil Ashtabula, and every gem in between.

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THE HOMEHOP DIFFERENCE

Raising Comfort To The Next Level

At HomeHop, our Northeast Ohio roots are the heart of everything we do. We are deeply inspired by the rich culture, resilience, and community spirit of Cleveland and Akron, and we take immense pride in contributing to the flourishing of these incredible cities. Our mission is to redefine the vacation rental experience by combining the warmth of local hospitality with the sophistication of professionally managed homes.

Our team of over 20 dedicated professionals, including co-founders, a seasoned general manager, a talented interior designer, attentive guest support specialists, expert cleaners, and skilled maintenance crews, is committed to delivering excellence. From thoughtfully designed interiors to seamless booking processes, every detail is crafted to provide a stay that exceeds expectations.

With a portfolio of high-quality homes featuring unique amenities like hot tubs, game rooms, and pools, we aim to create memorable experiences for our guests while maintaining the highest standards of service. Backed by our local expertise, innovative technology, and a relentless passion for hospitality, we ensure that every stay feels effortless and unforgettable.

MEET OUR TEAM

Nate Klatt
Co-Founder / CEO
Dan Mitchen
Co-Founder / COO
John Kerg
General Manager
Jessica Rattray
Head of Design
Danielle Kust
Head of Cleaning
Tedd Smeznik
Maintenance Lead

Mike Eppley

Maintenance Lead
Honeykate Chiong
Guest Support Specialist
Jasmine Payade
Guest Support Specialist
River Sayson
Guest Support Specialist
Lusy Buendia
Guest Support Specialist
Regine Dela Cruz
Accounting & Marketing

Cancellation Policy

75 Days or More Before Check-In
Guests who cancel their reservation at least 75 days before check-in will receive a full refund of the booking cost.
31 to 74 Days Before Check-In
Guests who cancel between 74 and 31 days before check-in will receive a 50% refund of the total booking cost.
Within 30 Days of Check-In
Cancellations made less than 30 days before check-in are non-refundable, but guests will be refunded for cleaning fees and taxes only.

Additional Terms

Reservations canceled within 48 hours of booking will receive a full refund, provided the cancellation occurs at least 14 days before check-in. All refunds are subject to deductions for payment processing fees.